An Open Letter to United Airlines

0
November 8th, 2008

Dear de-valued airline company:

What in the name of god are you thinking? You can’t treat your customers like this (maybe you didn’t get the memo, because you treated me like this. More than once in three days.) By the…

read more

HCI Theory Liveblog – 11/4/08

0
November 4th, 2008

There’s a grab bag of interaction design practices. These link up with different theories in HCI. Once you get to a company, that company has certain pieces of the bigger picture that they focus on / use.

It’s important…

read more